| Personal Information |
'Personal Information' is defined as information or an opinion relating to an individual, which can be used to identify or describe that individual.
Pfizer India understands that the privacy and confidentiality of your personal information is important. That is why we are committed to safeguarding the personal information that you provide us.
If any personal information is collected when you visiting the website, you will be informed of its use, purpose, who it may be disclosed to and the procedure to gain access to it through specific statements and privacy policies, available on the website. Pfizer India may provide links on its website to other websites including websites run by its affiliates. These websites may have different privacy policies from that of Pfizer India, and you are advised to check the privacy policy on those websites.
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| Use and disclosure of personal information |
Pfizer India intends to use personal information only for the purpose for which it is collected. In general, Pfizer India uses personal information for the following purposes: |
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to provide ongoing information about Pfizer India's products and services to people that Pfizer India believes may be interested in learning about and availing of the same; |
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to provide health products or services that have been requested; |
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to involve doctors/investigators (and people who assist them) in clinical trials; |
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to monitor the quality, safety and efficacy of our products; and |
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to comply with legal obligations. |
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Pfizer India may disclose personal information to third parties within or outside of India to help Pfizer India improve its pharmaceutical products and health services. Personal information may also be disclosed to regulatory authorities and ethics committees as part of a clinical trial evaluation, monitoring or inspection process.
Pfizer India will not provide personal information to third parties unless:
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You have given consent; |
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Pursuant to a law or ordinance; |
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Necessary to protect human life, safety, or property, when obtaining your consent is difficult; |
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Required to co-operate with the lawful activities of a national agency, local government organization, or person or organization entrusted with such a task, and obtaining your consent would interfere, or likely to interfere, with the carrying out of such activities; |
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Personal information is disclosed or provided in such form and manner as would be impossible to know your identity. |
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Generally, we require organizations outside Pfizer India who handle or obtain personal information as service providers to Pfizer India to acknowledge the confidentiality of this information, undertake to respect an individual's right to privacy and comply with our privacy guidelines.
In most cases, if you are unable to provide information about yourself that Pfizer India has requested, Pfizer India may not be able to provide you with the relevant service or information required. |
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| Sensitive information is subject to greater restrictions |
Some personal information collected by Pfizer India is considered 'sensitive'.
Sensitive information that Pfizer India may collect includes a person's state of health and medical history.
Sensitive information shall be used and disclosed only for the purposes for which it was provided, unless you agree otherwise, or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to the life or health of an individual.
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| Security of personal information |
Pfizer India is committed to keeping your personal information secure. All reasonable precautions will be taken to protect information from loss, misuse or alteration.
Personal information will be shared within the Pfizer India group of companies only. Except as described above we will not intentionally disclose any personal information to outside parties unless you have consented to such disclosure or we are required by law to do so.
While we endeavour to keep information and materials on the Site, including those provided by you or on your behalf, secure and confidential, we will not be responsible for any breach of security caused by third parties and do not represent that the Site is completely secure.
Pfizer India has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorized access or disclosure.
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| Correction, Addition and Deletion |
When any principal who is the subject of Pfizer India's preserved personal data makes a request to correct, add to, or delete such data, and if the data contains anything differing from the actual facts, Pfizer India will correct, add to, or delete it within a reasonable period and scope after properly identifying the individual, in accordance with the provisions of all the applicable laws and regulations concerning the protection of personal information. |
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| Cease Use and Elimination |
When any principal who is the subject of Pfizer India's preserved personal data makes a request to cease the use of such data or eliminate it, Pfizer India will cease the use of or eliminate it within a reasonable period and scope after properly identifying the individual and confirming that the reason(s) for such request is (are) reasonable, in accordance with the provisions of all the applicable laws and regulations concerning the protection of personal information. Please be aware, however, that after ceasing use of or eliminating such personal data, in whole or in part, Pfizer India regrets that it may not be able to provide the principal with such an adequate service as requested by him or her.
For such personal data as held by Pfizer India pursuant to the relevant laws and regulations, Pfizer India may not accept a request to cease the use of or eliminate the data.
Also, after ceasing the use of or eliminating the personal data so requested, Pfizer India may continue to retain the minimum information necessary to identify such data, for its records.
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| Cookies |
Like other Pfizer India websites, this site may also use a technology called “cookies”. A cookie is a small text file that a web server gives a browser to store on your computer when you access a website. Cookies enable us to analyze website traffic more accurately. You can disable cookies by turning them off in your browser, however, some areas of the site may not function properly if you do so. Pfizer India does not use this mechanism to collect the personal information of the persons who visit Pfizer India websites, but utilizes it to improve them with the information obtainable through such system. |
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| About links to Other Websites |
Pfizer India selects only websites useful enough and in accord with the established standards, to which Pfizer India websites link. However, websites are changing hour by hour, so Pfizer India cannot guarantee the quality of every website to which Pfizer India websites link. Pfizer India is not responsible for the safety of personal information at websites of other companies which are linked to Pfizer India website. |
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| What if you have an enquiry? |
If you have any questions about this Privacy Policy or Pfizer India's privacy practices please contact the Pfizer India Privacy Officer. Pfizer India will endeavor to act promptly in response to a request. |
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| How to contact us |
If you have questions about Pfizer India and privacy, wish to provide feedback about this policy, would like to update your personal details held by Pfizer India or wish to access information held by Pfizer India about you, please contact Pfizer India's Privacy Officer at: |
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| Email: |
| Champixindia@pfizer.com |
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| Phone: |
| +91 22 66932000 |
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| Postal Address: |
Pfizer Ltd,
Patel Estate,
S.V. Road,
Jogeshwari (W),
Mumbai - 400102 |
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| Revisions of Privacy Policy |
From time to time, Pfizer may decide to revise its privacy policy. Any such changes to this Privacy Policy will be promptly communicated on this page. |